|
What is Conflict Detection?
|
|
1
|
106
|
November 2, 2023
|
|
What are the different types of Changes?
|
|
1
|
55
|
November 2, 2023
|
|
What is the role of PIT in Problem Management?
|
|
1
|
112
|
November 2, 2023
|
|
How does Service Request management work in SX?
|
|
1
|
51
|
November 2, 2023
|
|
What is the goal of Service Request Management?
|
|
1
|
56
|
November 2, 2023
|
|
How do you find relevant knowledge articles in the incident form? Is it possible for the short description field to display knowledge articles?
|
|
1
|
44
|
November 2, 2023
|
|
How do I associate multiple CIs with the incident?
|
|
1
|
68
|
November 2, 2023
|
|
What is a Configuration Item (CI)?
|
|
1
|
65
|
November 2, 2023
|
|
What is the impact, urgency, and priority of an incident ticket?
|
|
1
|
47
|
November 2, 2023
|
|
How does Incident Management work in SX?
|
|
1
|
62
|
November 2, 2023
|
|
What is the goal of Incident Management?
|
|
1
|
67
|
November 2, 2023
|
|
Can the product scale to meet your number of supported users and geographies?
|
|
1
|
51
|
November 2, 2023
|
|
Is there a mobile application?
|
|
1
|
84
|
November 2, 2023
|
|
Which internet browsers are supported to access SX?
|
|
1
|
71
|
November 2, 2023
|
|
How are approval workflows configured in SX?
|
|
1
|
59
|
November 2, 2023
|
|
How are services onboarded and offboarded in SX?
|
|
1
|
53
|
November 2, 2023
|
|
What is the customer onboarding/ off-boarding process followed in SX?
|
|
1
|
57
|
November 2, 2023
|
|
How easy is the installation process? Is any manual process involved?
|
|
1
|
66
|
November 2, 2023
|
|
What is the support policy?
|
|
1
|
60
|
November 2, 2023
|
|
What is availability SLA of SX?
|
|
1
|
41
|
November 2, 2023
|
|
Are customizations allowed in SX?
|
|
1
|
45
|
November 2, 2023
|
|
What is the underlying platform for SX?
|
|
1
|
59
|
November 2, 2023
|
|
What are different deployment options available for SX?
|
|
1
|
59
|
November 2, 2023
|